Terms & Conditions – Galaxy Diamond Hatchery

Welcome to Galaxy Diamond Hatchery. By accessing our website, placing an order, or using our services, you agree to follow the terms and conditions outlined below. Please read them carefully.

1. Business Overview

Galaxy Diamond Hatchery is an India-based poultry hatchery providing premium-quality chicks with nationwide delivery. We supply breeds including Sonali, Broiler, Kadaknath, Turkey, RIR, Desi, Black Australorp, and Guinea Fowl.

2. Order Confirmation

• All orders must be confirmed through our official communication channels (website, phone, or WhatsApp).

• Orders are processed only after full or partial payment confirmation (as applicable).

• Galaxy Diamond Hatchery reserves the right to accept or reject any order.

3. Live Product Policy

• Chicks are live and perishable products.

• Customers must understand the risks involved in transporting live poultry.

• We ensure proper packaging and dispatch, but minor transit mortality may occur under industry-standard conditions.

4. Delivery Terms

• We provide free delivery across India through our trusted logistics network.

• Delivery is usually completed within 48 hours in most locations.

• Delivery time may vary due to weather, transport delays, or remote areas.

5. Customer Responsibilities

Customers are responsible for:

• Providing accurate delivery details (address, phone number, location)

• Receiving the delivery on time

• Proper care and management of chicks after delivery

• Arranging suitable brooding and feeding facilities before arrival

6. Pricing and Payments

• Prices may change depending on breed availability, season, and market conditions.

• Payment must be completed through approved payment methods only.

• Any additional charges (if applicable) will be informed before dispatch.

7. Cancellation & Refund Policy

• Orders can be cancelled only before dispatch (within the allowed time).

• Refunds are subject to our Refund & Cancellation Policy.

• No refunds are applicable once chicks are dispatched.

8. Replacement Policy

Replacement or compensation may be provided only if:

• Wrong breed or quantity is delivered

• Shipment arrives damaged and reported immediately

• Verified issues occur from our side

Proof (photos/videos) must be submitted within 2 hours of delivery.

9. Intellectual Property

All content on this website, including:

• Logo

• Images

• Text

• Branding

is the property of Galaxy Diamond Hatchery and may not be copied or used without permission.

10. Limitation of Liability

Galaxy Diamond Hatchery is not responsible for:

• Delays caused by courier or transport partners

• Mortality due to customer mishandling after delivery

• Natural risks involved in live poultry transportation

• Indirect or accidental damages

11. Policy Updates

We may update these Terms & Conditions at any time without prior notice. Updated policies will be posted on our website.

12. Contact Information

For any questions or support, please contact:

Galaxy Diamond Hatchery
📞 Phone/WhatsApp:+91-89213 76740
📧 Email:support@galaxydiamondhatchery.in
📍 India – Nationwide Delivery